Why Skype is Bad (part 2)

I received a lot of communication since my last blog posting in which I explained how the Skype client can start behaving as a supernode and using your bandwidth to facilitate communications between other Skype users. Several people thanked me for bringing this information to their attention while others pointed out some of the other…


Why Skype is Bad

I’ve used Skype. And I like it. It has a really simple user interface and does what it promises very well. The call quality is generally great, but I’ve now uninstalled it from all my PCs preferring instead to use the new Windows Live Messenger client. Why? Because Skype, for all its merits, can start behaving as…

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The Best Microsoft Outlook Tip in the World… ever!

In this, my final posting as Exchange/Outlook Product Manager for the UK, I would like to share with you the most powerful productivity tool in Outlook: the delete key. I’ll also share a simple workflow you can use right away to help maintain an empty Inbox while staying on top of important information. I hope you…

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New job? Start afresh!

I’m moving to a new role at Microsoft on Monday. Which, of course, means new things to learn, new tasks to work on and new people to get to know. Because I’ll no longer need to email many of my existing contacts, now is a great time to spring clean my Outlook world by clearing out…

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Do you often send the same emails?

If you routinely send similar emails to the same people (like a sales report every morning) you can speed up the process by adding a button to one of your toolbars that creates a new email message and pre-populates the address field and subject line. To do this: Click the Toolbar Options arrow at the…


Creative Commons Licensing comes to Microsoft Office

Useful Technology news for Microsoft Office users who create documents that they share with others. Microsoft and Creative Commons have just released a new feature for Microsoft Office that makes it really easy to add a Creative Commons copyright notice to your documents. Get the download from here. Note that this doesn’t yet work with the…


Windows Live Messenger – just launched!

Windows Live Messenger, the brilliant successor to MSN Messenger, is now available for download. This great new product came out of Beta just yesterday and we’ve already notched up more than 2 million downloads in just 36 hours! There are loads of unique features like sharing folders, Live Call which allows you to ring ordinary phones…


Crabby on the Rampage

My Outlook 2007 RSS Feed brings me news today that the Crabby Office Lady is on her soapbox again with some more email etiquette techniques. And quite right too. As my regular reader knows, I too am a big fan of being nice to people, whether that’s face to face or while racing around the information…


Getting Outlook help from Newsgroups

While Outlook 2007 will provide some fantastic new features that enable you to view RSS feeds directly inside Outlook, Outlook 2003 provides no such capability without an additional add-on like the free RSS Popper. Another source of great information comes from Newsgroups which are populated by MVP (Most Valued Professionals) who are recognised by Microsoft…


Sample Add-Ins for Outlook 2007 Beta 2

There are some nice new sample add-ins for Outlook 2007 Beta 2 from MSDN at http://msdn2.microsoft.com/en-us/ms778811(office.12).aspx which demonstrate the additional power available to developers in the new product. If you’re running the Beta 2 version of Outlook you might like to take a look. These MSDN pages (1,2) also contain recently released details of what’s new…