Service Manager 2010 Beta 2 is Shipped!

I am very happy to announce that we have just released Service Manager 2010 Beta 2! You can download Beta 2 along with the first Beta of the Service Manager Authoring tool from the Connect website at http://connect.microsoft.com I’ll start doing a series of posts around this release over the next few weeks and so…

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Service Manager Pre-Beta 2 Videos on TechNet Edge

Service Manager 2010 Beta 2 is coming very soon! In advance of the Beta 2 release, folks from the team are starting to post demo videos on TechNet Edge. There is one on Managing Applications with Service Maps, and a few are starting to come out about the Self-service User Portal. More will follow soon…

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Service Manager Test Drive Available Now

I have exciting news to share! We have a Service Manager Test Drive preview of Beta 2 available to try out now.  It’s on hosted VMs, so all you need to do is log in with your Windows Live ID and start playing with it. The VMs have all of the same sample data we…

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MMS 2009 – Service Manager Integration Session

I’m headed down to the 2009 Microsoft Management Summit next week in Las Vegas, representing System Center Service Manager. We are having a breakout session on Service Manager integration with other systems, including many demos of how SvcMgr integrates with Active Directory, Exchange, and System Center Configuration Manager, System Center Operations Manager. SO22: Using Service…

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Data Access Service in Service Manager

Check out the next post by Travis on the Service Manager team blog on the Data Access Service (formerly SDK service): http://blogs.technet.com/servicemanager/archive/2009/02/27/the-system-center-platform-in-service-manager-part-3-the-data-access-service.aspx

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Model-based Service Manager Database

There is a great post by Travis Wright on the Service Manager model-based database on the SM team blog: http://blogs.technet.com/servicemanager/archive/2009/01/27/the-system-center-platform-in-service-manager-part-2-the-model-based-database.aspx

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Desired Configuration Management Integration in Service Manager Beta 1

System Center Configuration Manager 2007(SCCM) has introduced a valuable feature, Desired Configuration Management (DCM), that enables assessment of client configuration compliance with specified configuration baselines.  With Service Manager Beta 1, we have introduced integration with DCM where incidents are created for out-of-compliance clients. We do this by collecting DCM non-compliance data using the SCCM connector…

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Count of Configuration Items in Service Manager Beta 1

If you would like to get a count of Configuration Items for Service Manager Beta 1, there is a quick way to do this.  The steps are below in the picture.  Go to the Configuration Items workspace, click on a node and open any CI form.  Go to the related Items tab and then click…

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Windows 7 Beta

This is off-topic from my usual System Center posts, but I still wanted to leave a pointer to the Windows Team Blog post on downloading and installing Windows 7 Beta: http://windowsteamblog.com/blogs/windows7/archive/2009/01/07/information-on-downloading-and-installing-windows-7-beta.aspx

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