What I have been working on – Service Provider Foundation

Long time no blog – I have been working lately on the System Center Service Provider Foundation (SPF), which is part of System Center 2012 SP1 SPF provides a hosted IaaS cloud REST OData API for System Center adding multitenancy and the ability to manage across multiple System Center instances.  My colleague John Ballard wrote…

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System Center Service Manager 2010 is RTM!

I am very happy to say that System Center Service Manager 2010 has shipped! You can download an evaluation copy here.  It’s been a great experience working with the engineering team, TAP customers and ISV/SI partners on this project.  We have also gotten a lot of great feedback on the TechNet forum.  Over the next…

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Some Details about the Operations Manager Alert to Incident Connector

One of the key capabilities around the Service Manager integration with Operations Manager 2007 is the connector that enables Service Manager incidents to be created from Operations Manager alerts. I thought I would provide some of the details that will be relevant for folks interested in this integration.  With this bi-directional connector, you can choose…

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Service Manager needs Authorization Manager Hotfix

Anyone running Service Manager will need to install this hotfix:  http://support.microsoft.com/kb/975332/en-us It fixes an issue that occurs with Data Access Service (sdk service) or the Management Service (healthservice) when either SM or DWStagingandConfig database servers become temporarily unavailable. If you don’t install the fix, you will see event ID: 26340 in the Event log of…

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Service Manager 2010 Beta 2 is Shipped!

I am very happy to announce that we have just released Service Manager 2010 Beta 2! You can download Beta 2 along with the first Beta of the Service Manager Authoring tool from the Connect website at http://connect.microsoft.com I’ll start doing a series of posts around this release over the next few weeks and so…

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Service Manager Pre-Beta 2 Videos on TechNet Edge

Service Manager 2010 Beta 2 is coming very soon! In advance of the Beta 2 release, folks from the team are starting to post demo videos on TechNet Edge. There is one on Managing Applications with Service Maps, and a few are starting to come out about the Self-service User Portal. More will follow soon…

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Service Manager Test Drive Available Now

I have exciting news to share! We have a Service Manager Test Drive preview of Beta 2 available to try out now.  It’s on hosted VMs, so all you need to do is log in with your Windows Live ID and start playing with it. The VMs have all of the same sample data we…

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MMS 2009 – Service Manager Integration Session

I’m headed down to the 2009 Microsoft Management Summit next week in Las Vegas, representing System Center Service Manager. We are having a breakout session on Service Manager integration with other systems, including many demos of how SvcMgr integrates with Active Directory, Exchange, and System Center Configuration Manager, System Center Operations Manager. SO22: Using Service…

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Data Access Service in Service Manager

Check out the next post by Travis on the Service Manager team blog on the Data Access Service (formerly SDK service): http://blogs.technet.com/servicemanager/archive/2009/02/27/the-system-center-platform-in-service-manager-part-3-the-data-access-service.aspx

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