Adoption planning for Lync. Learning to love your users.

The following post was contributed by Ben Lee, a Senior Lync Consultant at Modality Systems.  I'm sure you are familiar with the old Victorian adage that children should be "seen and not heard", well sometimes it can be quite easy to forget that this shouldn’t apply to IT departments! Historically IT is often overlooked by the rest…


Oh SharePoint, What gets supported?

    By Geoff Evelyn, SharePoint MVP and owner of There are several elements to SharePoint, all of which require support. These elements include back-end, front-end, integrated, business and configuration support. To support customers using the SharePoint platform and the relevant SharePoint solutions on that platform, there will be instances where that support is…

Microsoft Licensing Events

We hear your cries for “simplicity” when it comes to licensing! We hear your brains ticking over trying to get your heads around the complexities of licensing models! This is your chance to learn online or in-person with our Microsoft experts as we bring you a new line-up of Licensing events for 2013. Learn about…


Neue Windows Azure Supportangebote – Standard-Level kostenfrei nutzen bis 31.12.2012

Hallo @all, auf dem Product Group Blog von Windows Azure hat Steven Martin (General Manager, Windows Azure Business Planning & Operations) ein neues Azure-Support-Angebot veröffentlicht. Es gibt neue Azure Support Level und der Standard-Level steht kostenfrei zur Verfügung bis zum 31.12.2012. 1 Additional information on Premier Support, including how to purchase, can be found here….


Don’t have a support problem but need advice on design, development, deployment or more?

We have re-launched the Professional Advisory Services.  Our Technical Engineers have created over 140 FREE self-help packages to enable you to proactively meet your infrastructure needs for some of the more common advisory service scenarios: If there isn’t a package that meets your needs, there are a number of other support options available to you,…