Fire service collaboration technology adopted by 60% of staff in 6 months

It’s always great to hear about Microsoft technology in action, and this case study tells a great success story between Microsoft Gold Certified Partner, Black Marble, and West Yorkshire Fire and Rescue Service.

Read the piece in full here. Here’s a summary:

Organisation Profile

West Yorkshire Fire & Rescue Service is responsible for protecting from the risk of fire 2 million people across the north of England.

Business Situation

The fire brigade wanted to create a digital hub for the organisation to improve collaboration between teams and within departments, as well as with statutory partners.


Microsoft Gold Certified Partner Black Marble conducted a health check of the existing Microsoft Office SharePoint Server 2007 deployment, and, as a result, recommended standardising on Microsoft technologies.


  • Central location for business information
  • Development platform for new applications
  • User-friendly tools require little extra training
  • Deployment creates interest from other brigades

Software and Services

  • Microsoft Sharepoint Server 2010
  • Microsoft Exchange Server 2007
  • Microsoft SQL Server 2008
  • Windows Web Server
  • Microsoft Office SharePoint Server 2007

Business Need

  • Business Intelligence and Reporting
  • Business Productivity
  • Collaboration
  • Data Protection and Recovery  
  • Enterprise Web and Search
  • Identity, Security and Access Management
  • Support and Services

IT Issue

  • Data Warehousing
  • Desktop, Device and Server Management
  • Digital Content Management  
  • Document and Records Management
  • Enterprise Content Management
  • Enterprise Portals
  • Personal Productivity
  • Risk Analytics and Reporting

Black Marble Microsoft Services

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