Troubleshooting OCS 2007 R2 Device Update Service for Communicator Phone Edition

One of the big improvements with the release of Office Communications Server (OCS) 2007 R2 was the new Device Update Service, much more simple than the previous version. Goodbye Windows SharePoint Services on a different server, no more additional complexity in order to update the UC devices deployed in an organization. Now, the Device Update…

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What are those pesky files in my root folder?

Have you noticed that after you install an OCS server, there are some additional files dropped in the root folder (C:\)? These are the temporary files of the VC++ 2008 Redistributable package, which extracts them to the root of the drive where the installation was run from. This is the complete list of those pesky…

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How to upgrade Polycom CX700 1.0.452.0 using the OCS 2007 R2 Device Update Service

Let me start by saying that, although the title of this post refers Polycom CX700 (because was this device I used), the procedures described here will probably work with other devices (e.g. LG-Nortel or Microsoft). If you read my previous post Troubleshooting OCS 2007 R2 Device Update Service for Communicator Phone Edition, you probably noticed…

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Tales from the Crypt..oAPI Vulnerability (KB974571)

    As much as I would like to catalog the story so far around KB974571 as fiction, the truth is that it resembles more to a horror movie. Before going any further, I would like to say that Microsoft recommends thorough testing of any software patch/hotfix before applying them in a Production environment. Having…

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Useful commands when deploying OCS 2007 R2

First of all, don’t panic! Office Communications Server (OCS) 2007 R2 still has a nice graphical setup wizard that guides you through the installation process. But sometimes, for very specific tasks, the command line is your best friend. This post is more a “note to self”, since I use this commands a lot, but I…

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The case of the disappearing tabs

One of the coolest features of Office Communications Server (OCS) 2007 R2 is the Response Group Service (also known as Automatic Call Distribution – ACD – in telephony world), a technology that’s mostly used in Contact Centers, but that can be applied in many different scenarios… But the purpose of this post is not to…

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This video is going to be LEGEN… WAIT FOR IT… DARY!

Forgive my enthusiasm, but sometimes we can’t help feeling amazed by the creativity and passion some people put into their work. This is a small marketing video about Windows 8, made in Portugal, that shows how surprisingly simple it is to work (and have fun) with this new operating system. “Is Windows 8 really that…

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Ports and Protocols for Lync Server 2010

Recently I had the opportunity of participating in a Pilot of Lync Server in a customer that has the internal network segregated by firewalls. So, one of the first questions was about the ports and protocols used by Lync Server. The requirements of this pilot included: Co-existence with OCS 2007 R2 Exchange 2010 Unified Messaging…

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The Butterfly Effect applied to OCS Edge Server R2

Chances are that, if you live in one of the green countries from the picture below (courtesy of Wikipedia), and if you tried to setup the OCS 2007 R2 Edge server role, you probably felt the frustration, combined with a little bit of despair and asked yourself at some time: “Am I going nuts?”, “Did…

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The OCPhone Update Wars: The Return of the LG-Nortel 1.0.199

In a previous post, How to upgrade Polycom CX700 1.0.452.0 using the OCS 2007 R2 Device Update Service, I asked if someone could lend me an Office Communicator Phone Edition (OCPhone) with firmware version 1.0.199. Well, Minsoo Park from LG-Nortel (kudos for him) was kind enough to lend me one IP Phone 8540 with this…

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