Outbound Dial Control and Authorization (or how OCS implements its own Checkpoint Charlie)

                    Dialing authorization is definitely one of the main concerns of any PBX Administrator, maybe even more now that the economy is forcing most companies to reduce costs. Since Office Communications Server (OCS) 2007 R2 has all the necessary telephony capabilities to replace the PBX, it…

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Dude, Where’s my CDR/Archiving/QoE Data?

Recently I had to troubleshoot a strange case where a recently OCS Archiving + Monitoring server (collocation of these 2 roles is supported) was not collecting any data. I was monitoring the data through the use of this neat Resource Kit tool: ArchivingCDR Reporter (ArchivingCDRReporter.exe, ArchivingCDRReporter_Config.xml) This reporting tool has built-in SQL queries to retrieve…

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