How to apply updates for OCS

From times to times, new updates are released for Office Communications Server 2007 R2, in order to correct bugs or to fix some security vulnerabilities. As part of the normal operations routine, the IT Administrator should decide whether to apply or not apply these hotfixes, although nowadays it’s practically common sense to reserve a maintenance…

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Tales from the Crypt..oAPI Vulnerability (KB974571)

    As much as I would like to catalog the story so far around KB974571 as fiction, the truth is that it resembles more to a horror movie. Before going any further, I would like to say that Microsoft recommends thorough testing of any software patch/hotfix before applying them in a Production environment. Having…

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Live Meeting: Best Before Date (See Below)

Although on-premises web conferencing meetings organized with Office Communications Server (OCS) are not perishable products (and thus they don’t require a “best-before date”), there is some configuration involved around meeting life-cycle that I would like to explore a little bit further. Suppose you organize a web conference using the Live Meeting client or the Conferencing…

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The Artist Formerly Known as… RingCam

A long time ago in a galaxy far, far away… there was a device called Microsoft RingCam: RingCam: an inexpensive omnidirectional camera and microphone array designed for capturing meetings. Hummm, could this be the missing link in Microsoft RoundTable evolution?                           Can you notice the “subtle” differences on the video capturing head? Oh well,…

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The Butterfly Effect applied to OCS Edge Server R2

Chances are that, if you live in one of the green countries from the picture below (courtesy of Wikipedia), and if you tried to setup the OCS 2007 R2 Edge server role, you probably felt the frustration, combined with a little bit of despair and asked yourself at some time: “Am I going nuts?”, “Did…

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The OCPhone Update Wars: The Return of the LG-Nortel 1.0.199

In a previous post, How to upgrade Polycom CX700 1.0.452.0 using the OCS 2007 R2 Device Update Service, I asked if someone could lend me an Office Communicator Phone Edition (OCPhone) with firmware version 1.0.199. Well, Minsoo Park from LG-Nortel (kudos for him) was kind enough to lend me one IP Phone 8540 with this…

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The case of the disappearing tabs

One of the coolest features of Office Communications Server (OCS) 2007 R2 is the Response Group Service (also known as Automatic Call Distribution – ACD – in telephony world), a technology that’s mostly used in Contact Centers, but that can be applied in many different scenarios… But the purpose of this post is not to…

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How to upgrade Polycom CX700 1.0.452.0 using the OCS 2007 R2 Device Update Service

Let me start by saying that, although the title of this post refers Polycom CX700 (because was this device I used), the procedures described here will probably work with other devices (e.g. LG-Nortel or Microsoft). If you read my previous post Troubleshooting OCS 2007 R2 Device Update Service for Communicator Phone Edition, you probably noticed…

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Upgrading to OCS 2007 R2: trouble removing the legacy pool

Let me start by saying that, so far, every migration I did from OCS 2007 to OCS 2007 R2 went like a charm. Kudos for the Microsoft OCS team, who came up with a really easy process and pretty well documented: Migration From Office Communications Server 2007. But every now and then, some minor problems…

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Troubleshooting OCS 2007 R2 Device Update Service for Communicator Phone Edition

One of the big improvements with the release of Office Communications Server (OCS) 2007 R2 was the new Device Update Service, much more simple than the previous version. Goodbye Windows SharePoint Services on a different server, no more additional complexity in order to update the UC devices deployed in an organization. Now, the Device Update…

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