Exchange Mailbox requirements for MS Teams and Troubleshooting

Exchange Mailbox Location The ideal state is for all Skype Teams users to have their mailboxes homed on Exchange Online. The minimum state for users to use Skype Teams are Exchange mailboxes on-premises with their identities synchronized to Office 365. For these Exchange hybrid customers, note that Meetings, Changing Profile Photo, and Connectors are not available… Read more

Microsoft Teams: Desktop and Web Client Log Location

Update 2017/11/16 – New keyboard shortcuts for Web Client. Microsoft Teams preview was recently released and to help troubleshooting we need to verify the log and media trace files. The Microsoft Teams Desktop Client logs are located in: Windows %AppData%\Microsoft\Teams\logs.txt Mac ~\Library\Application Support\Microsoft\Teams\logs.txt And the Media ETL traces are located in: Windows %AppData%\Microsoft\Teams\media-stack Mac ~\Library\Application Support\Microsoft\Teams If we… Read more

Skype for Business on Mac – Conversation History not working and other issues

Microsoft launched a few days ago Skype for Business on Mac, which can be downloaded here: https://www.microsoft.com/en-us/download/details.aspx?id=54108. The purpose of this article is to provide the best practices on configuring your environment to get the best experience with this client, these recommendations were provided by Microsoft Beta team. It’s important to understand that, to have… Read more