Lync/SfB: User Presence won’t update to DND if the Secondary Monitor is shared

In a recent request we were asked why sharing the Second Monitor wasn’t updating the user presence to Do Not Disturb. The Show me as DND when I share my desktop setting enable/disable the Lync/SfB Client to update the user presence when sharing: However, even with this setting enabled the user presence will only be updated to… Read more

Enabling Lync/SfB Client to use proxy server for SIP traffic instead of trying direct connection

We had some reports that when trying to sign in to Skype for Business Online users were experiencing delays during the sign in process. This behavior was related to environments were the Lync/SfB client is configured to use a Proxy Server to connect to the Skype for Business Online servers. After researching the delay was occurring because the client… Read more

Lync 2013/Skype for Business 2015 Client Update List: May 2017

Here is the list for the Lync 2013/Skype for Business 2015 client updates: Version Release Date KB Article Download 15.0.4927.1000 May 2, 2017 KB3191876 32 bit 64 bit 15.0.4919.1000 April 4, 2017 KB3178731 32 bit 64 bit 15.0.4911.1000 March 14, 2017 KB3172539 32 bit 64 bit 15.0.4903.1001 February 7, 2017 KB3161988 32 bit 64 bit… Read more

CallerIDBlock: Version 1.1 release notes

It’s been a while since we looked at the Blocking Calls on Lync Server and Skype for Business Based on Caller ID. Since then, we had an update related to the script Missed call notification when the call is blocked by CallerIDBlock MSPL Script, but the MSPL Script remained the same (created by VoIPNorm’s UC Blog – Blocking… Read more

Lync/SfB client tries to use proxy server instead of direct connection when using Proxy PAC on Windows 7

Update 2016/08/16 – This only happens on Windows 7, for Windows 8.1 and Windows 10 we don’t need to change the Proxy PAC file. Recently we received some reports saying that Lync 2013 and Skype for Business 2015/2016 clients were trying to use a Proxy Server for lyncdiscover and lyncdiscoverinternal URLs when the Proxy was configured using a… Read more

Missed call notification when the call is blocked by CallerIDBlock MSPL Script

After deploying the CallerIDBlock script, some users mentioned that they received a Missed Call Notification in their mailbox. During our troubleshooting process, we found out that this was happening because the priority of the CallerIDBlock was low: Get-CsServerApplication | ft -AutoSize https://technet.microsoft.com/en-us/library/gg425948.aspx In this example, the CallerIDBlock has priority 12, while DefaultRouting has 8. The Missed Call Notification is generated by… Read more

How to update the Lync VDI 2013 Plugin

A frequent question we get is, “How do we update the Lync VDI 2013 Plugin?” The answer is quite simple: the Lync VDI 2013 Plugin uses the same update path as the Lync 2013 client. This means that all updates released for the Lync 2013/Skype for Business 2015 client are also applicable to the Lync… Read more

Lync/Skype4B: How to Disable "Edit or Remove Picture" option.

Recently, we were contacted by a customer with an uncommon request: How to disable the button Edit or Remove Picture from the Lync/Skype4B Client? Most people want to know how to enable this option, which belongs to a feature called: High Resolution Photos only available through Exchange Web Services connectivity between Lync Server 2013/Skype for Business Server… Read more

Lync2013/Skype4B: Active Directory contact is changed to the phone number in the contact list

On 14th July 2015, a new Lync2013/Skype4B client update was released (KB3054946 – 15.0.4737.1001). We were eager to see it released, especially because it includes the following fix: Active Directory contact’s name is changed to the phone number in the contact list of Skype for Business or Lync 2013 https://support.microsoft.com/en-us/kb/3072753 Most users didn’t notice it… Read more

Address Book search for “First + Last Name” when Display Name is “Last, First Name” (WebSearchOnly)

It is quite common to have users stored in Active Directory (AD) with “Last, First Name” (e. g., “Paulino, David”). Since Lync/Skype4B is heavily dependent on AD, what will happen to users that want to search for “First + Last Name”? Regarding the Address Book download, this is an issue that has already been discussed… Read more