SfB Server – Prerequisite installation failed: SqlInstanceRtcLocal

Recently while adding a new Front End Server to the existing Skype for Business Enterprise Pool we got the following message on SfB Deployment Wizard Step 1: Prerequisite installation failed: Prerequisite installation failed: SqlInstanceRtcLocal For more information, check your SQL Server log files. Log files are in the folder C:\Program Files\Microsoft SQL Server\MSSQL*.RtcLocal\MSSQL\Log, where the *… Read more

SfB Server 2015: Event 57005, LS User Store Sync Agent – Could not find stored procedure XdsQueryCriticalDocumentSignatures

While updating our SfB Server 2015 lab, we notice that a recently updated Front End server had multiple errors and warnings in the Event Viewer: Log Name: Lync Server Source: LS User Store Sync Agent Date: 12/09/2017 21:54:33 Event ID: 57005 Task Category: (1061) Level: Error Keywords: Classic User: N/A Computer: sfbfe03.recore.lab Description: Error encountered… Read more

Lync/SfB Server: Event 41026, LS Data MCU after May 2017 .NET Framework update

Update 2017/06/28 – In Workaround #1 we also need to request new Front End certificates with Client and Server authentication in the EKU. Recently we notice that Lync Server 2010/2013 and Skype for Business Server 2015 Front Ends were generating the Events 41025 and immediately after the Event 41026: Log Name: Lync Server Source: LS… Read more

Lync Server: Event 41029 LS Data MCU – No connectivity with the Lync Web App

In a recent support case we were working on an issue where sometimes the users couldn’t use the Lync Web App. The troubleshooting started in the Event Viewer > Lync Server, we notice that we had a few errors: Log Name: Lync Server Source: LS Data MCU Date: 01/03/2017 15:00:43 Event ID: 41029 Task Category: (1018) Level:… Read more

Lync Server 2013: Event 14497,14517 LS Protocol Stack

This issue dates a while back, but after Lync Server 2013 Cumulative Update 3 (5.0.8308.556 and above) the Edge Server Access Service won’t start with the Event 14497 LS Protocol Stack: One or more configuration errors were detected at startup that cannot be mitigated. Cause: There are serious problems with the server configuration that prevented… Read more

Lync Server: Event 31137,31138 LS Response Group Service

These are common warnings and usually associated with issues such as disabled AD account or user removed from Lync Server: Log Name: Lync Server Source: LS Response Group Service Date: 22/12/2014 19:32:15 Event ID: 31137 Task Category: (2001) Level: Warning Keywords: Classic User: N/A Computer: ************ Description: During the Active Directory update non-SIP enabled agents were… Read more

Lync Server 2013: Event 31007 LS Certificate Manager

It is really important to regularly check the Event Viewer for Warnings/Errors (or to use System Center Operation Manager to do it for you). In one of these checks, the following event was found: Log Name: Lync Server Source: LS Certificate Manager Date: 06/10/2014 02:29:30 Event ID: 31007 Task Category: (1016) Level: Warning Keywords: Classic… Read more

Lync Server 2013: Event 32169 LS User Services and Event 36870 Schannel

Last Tuesday, a friend called us asking if we could help him check one Lync Environment, because on a Front End server the Lync service wouldn’t start. This particular environment was familiar to us since we were part of the team that deployed it, so we knew it has only two Front End Servers. Even… Read more

Lync Server 2013: Event 1034, LS File Transfer Agent Service

Last week a customer asked me to check his Lync Server 2013. Everything was working, but there were some Event 1034, LS File Transfer Agent Service errors in the Event Viewer: Event 1034, LS File Transfer Agent Service Microsoft Lync Server 2013, File Transfer Agent service encountered an error while accessing a file share and will… Read more