The user Accounts in Outlook and SfB do not match error when scheduling a Skype For Business Meeting from Outlook.

Even if there is many information about this error, recently I’ve faced a very interesting situation in an Exchange Hybrid + Skype For Business Environment in which the users were configured with a different Mail Address (SMTP), Skype Address (SIP) and User Principal Name (UPN). The issue: When trying to schedule a meeting on Outlook,… Read more

How to disable Microsoft Teams from Startup

Update 2017/03/07 – Now we can control the start up behaviour with an application setting. Although we use Microsoft Teams every day we might not want to run it on startup. MS Teams now has this two options, we need to go to Settings > General > Application: We simply disable Auto-start application , if we don’t… Read more

Microsoft Teams: Desktop and Web Client Log Location

Update 2017/11/16 – New keyboard shortcuts for Web Client. Microsoft Teams preview was recently released and to help troubleshooting we need to verify the log and media trace files. The Microsoft Teams Desktop Client logs are located in: Windows %AppData%\Microsoft\Teams\logs.txt Mac ~\Library\Application Support\Microsoft\Teams\logs.txt And the Media ETL traces are located in: Windows %AppData%\Microsoft\Teams\media-stack Mac ~\Library\Application Support\Microsoft\Teams If we… Read more

Skype for Business on Mac – Conversation History not working and other issues

Microsoft launched a few days ago Skype for Business on Mac, which can be downloaded here: https://www.microsoft.com/en-us/download/details.aspx?id=54108. The purpose of this article is to provide the best practices on configuring your environment to get the best experience with this client, these recommendations were provided by Microsoft Beta team. It’s important to understand that, to have… Read more

Skype for Business 2016 Client Update List: January 2019

Here is the update list for the Skype for Business 2016 client that is part of the Office 2016 Volume Licence version. Version Release Date KB Article Download 16.0.4795.1000 January 2, 2019 KB4461586 32 bit 64 bit 16.0.4783.1000 December 4, 2018 KB4461545 32 bit 64 bit 16.0.4771.1000 November 13, 2018 KB4461473 32 bit 64 bit… Read more

Skype4B – Your Outlook crashes when trying to organize Skype4B meeting – Click-to-Run x MSI

Are you aware about the different client versions of Skype for Business? We have 2 possible versions available in the market: Click-to-Run and MSI. Click-to-Run is the client version that is available through Office 365 Portal. This is the version that downloads Office using a streaming system and Skype for Business is part of Office. Even… Read more

Lync/Skype4B: How to Disable "Edit or Remove Picture" option.

Recently, we were contacted by a customer with an uncommon request: How to disable the button Edit or Remove Picture from the Lync/Skype4B Client? Most people want to know how to enable this option, which belongs to a feature called: High Resolution Photos only available through Exchange Web Services connectivity between Lync Server 2013/Skype for Business Server… Read more

Skype for Business Server 2015 Cumulative Update List: January 2019

With the first release of an update for Skype for Business Server 2015, it is a good opportunity to publish a list of Cumulative Updates. We will try to keep it updated as soon as a new Cumulative Update is released. Like in the previous versions, this list will include the version for the Core… Read more

Checks to do in the Lync/Skype for Business Server Certificate Store

The checks described in this article are the result of what we normally check during troubleshooting. Some of these already have specific error events, but the objective here is to try to avoid that these events occur. We plan to keep the post updated and add more checks that we identify as useful. Also, we… Read more