Microsoft Teams: Desktop and Web Client Log Location

Microsoft Teams preview was recently released and to help troubleshooting we need to verify the log and media trace files.

The Microsoft Teams Desktop Client logs are located in:

Windows
%AppData%\Microsoft\Teams\logs.txt

teamslog01

Mac
~\Library\Application Support\Microsoft\Teams\logs.txt

And the Media ETL traces are located in:

Windows
%AppData%\Microsoft\Teams\media-stack

teamslog02

Mac
~\Library\Application Support\Microsoft\Teams

If we use the Microsoft Teams Web Client we can download the log file by using the keyboard shortcut:

Windows: Ctrl + Alt + 1

teamslog03

teamslog04

Mac: Control-Command-1

teamslog03m

Note: When using Microsoft Teams Web Client in Mac the the log file will be save in downloads folder without being prompted.

For more information on Microsoft Teams please check:

Meet Microsoft Teams
https://products.office.com/en-us/microsoft-teams/group-chat-software

Microsoft Teams is available using a browser or with the Desktop/Client App:

Microsoft Teams Web Client
https://teams.microsoft.com

Get Microsoft Teams on all your devices
https://teams.microsoft.com/downloads