Lync/Skype4B Server: Manually update the Edge Server Configuration

In a recent support case we had a case that the customer had some urgency to add a new Allowed Domain to be quickly pushed to his Skype for Business 2015 Edge Servers. However, the replication wasn’t working: Get-CsManagementStoreReplicationStatus | ft -AutoSize https://technet.microsoft.com/en-us/library/gg399052.aspx An easy solution to this is to perform a manual update and… Read more

MSPL: How to monitor calls that are allowed/blocked by CallerIDBlock

While reviewing a comment on Missed call notification when the call is blocked by CallerIDBlock MSPL Script we realize that the calls blocked by the CallerIDBlock are hard to track. An easy way to get an event for each blocked call is to use the Log function: MSPL built-in functions > Log https://msdn.microsoft.com/en-us/library/office/dn439170.aspx The CallerIDBlock previous version (1.1) sends the… Read more

Lync/SfB: User Presence won’t update to DND if the Secondary Monitor is shared

In a recent request we were asked why sharing the Second Monitor wasn’t updating the user presence to Do Not Disturb. The Show me as DND when I share my desktop setting enable/disable the Lync/SfB Client to update the user presence when sharing: However, even with this setting enabled the user presence will only be updated to… Read more

Enabling Lync/SfB Client to use proxy server for SIP traffic instead of trying direct connection

We had some reports that when trying to sign in to Skype for Business Online users were experiencing delays during the sign in process. This behaviour was related to environments were the Lync/SfB client is configured to use a Proxy Server to connect to the Sype for Business Online servers. After researching the delay was occurring because the… Read more

Cannot Sign-in to Office 365 in SfB Control Panel – Exception of type ‘Microsoft.LiveID.IDCRL.IDCRLException’ was thrown

In a new Skype for Business Server 2015 lab we tried to sign-in to Office 365 in the Skype for Business Control Panel: But after a few seconds we got the following error message: We couldn’t log in to your Office 365 account. Please check the errors and then select OK to try again: Get-CsWebTicket: Exception of… Read more

How to disable Microsoft Teams from Startup

Although we use Microsoft Teams every day we might not want to run it on startup. Currently there isn’t an option to disable it in the App Setting. The quickest way is to use Task Manager > Start-up, then select Update.exe and Disable: We can also enable it back in the same tab: The alternative is to… Read more

Microsoft Teams: Desktop and Web Client Log Location

Microsoft Teams preview was recently released and to help troubleshooting we need to verify the log and media trace files. The Microsoft Teams Desktop Client logs are located in: Windows %AppData%\Microsoft\Teams\logs.txt Mac ~\Library\Application Support\Microsoft\Teams\logs.txt And the Media ETL traces are located in: Windows %AppData%\Microsoft\Teams\media-stack Mac ~\Library\Application Support\Microsoft\Teams If we use the Microsoft Teams Web Client we can download the… Read more

Skype for Business on Mac – Conversation History not working and other issues

Microsoft launched a few days ago Skype for Business on Mac, which can be downloaded here: https://www.microsoft.com/en-us/download/details.aspx?id=54108. The purpose of this article is to provide the best practices on configuring your environment to get the best experience with this client, these recommendations were provided by Microsoft Beta team. It’s important to understand that, to have… Read more

Lync/SfB Server: Create a custom announcement for Unanswered Calls

We were asked if we could customize the sound/tone for unanswered calls when the called user isn’t voice mail enabled. Usually the mobile networks will play a announcement like “Sorry, the person you tried to call isn’t available please try again later”. In Lync/SfB Server we cannot change the default tone, however, we can use… Read more

Lync 2013/Skype for Business 2015 Client Update List: February 2017

Here is the list for the Lync 2013/Skype for Business 2015 client updates: Version Release Date KB Article Download 15.0.4903.1001 February 7, 2017 KB3161988 32 bit 64 bit 15.0.4893.1000 January 3, 2017 KB3141468 32 bit 64 bit 15.0.4885.1000 December 6, 2016 KB3127976 32 bit 64 bit 15.0.4875.1001 November 1, 2016 KB3127934 32 bit 64 bit… Read more