Beyond the Clouds

Like many other people, I’ve been following some of the recent discussions and debates about what is often called “Cloud Computing”. Since this term has been applied to many scenarios, from using special-purpose web sites to publishing custom-written applications to hosted, virtualized computing resources,  I’ll restrict myself here to talking about “The Cloud” as the…


Exchange UM: Protecting your mobile number

Exchange 2010 Unified Messaging (which I’ll call “UM”) has many great features. Rather than describe the features in detail, in the next few postings I’ll try to present some of these features as solutions to problems that most of us face. If, like me, you carry a mobile phone that you use for both personal…

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Exchange UM: Filling a Gap in the World of UC

In a recent article, Blair Pleasant observes that many organizations are taking a long time to reap the potential benefits of Unified Communications. She explains that they see difficulty and expense, whether they (1) upgrade their existing systems to full UC, or (2) try to extend them with systems from other vendors. It’s not hard…


Part 2 of 5 – Keith Kabza, MVP, and Blain Barton discuss OCS 2007/Exchange 2010

Part-2 – is posted below! The rest of the series is being delivered every week for 5 weeks! Part 1 – Learn about Exchange 2010/OCS Integration features – http://dpeeast.hosted.panopto.com/CourseCast/Viewer/Default.aspx?id=97439256-efc4-48a0-863b-8e69ffbefe13 Part 2 – Learn about Exchange 2010 Unified Messaging features http://dpeeast.hosted.panopto.com/CourseCast/Viewer/Default.aspx?id=6af76b34-f8ae-4fad-b156-54f7ead5c34f Part 3 – Learn about OCS 2007 R2 Dial-in Conferencing Part 4 – Learn about…


Voice Mail Preview FAQ (Part 4)

This is the final part of the frequently-asked questions list that I’ve put together for Exchange 2010’s Voice Mail Preview feature. You may want to read Part 1, Part 2 and Part 3 before reading this. If Voice Mail Preview is not completely accurate, how should I use it? You may find that you have…


Voice Mail Preview FAQ (Part 2)

This is the second part of the frequently-asked questions list that I’ve put together for Exchange 2010’s Voice Mail Preview feature. You may want to read Part 1 before reading this. Why ‘Preview’? Why not ‘Transcription’ or ‘Speech to Text’? Names are important, and we thought hard about this one. It’s important to set users’…


It Is the Mindset, Not the Skill Set…

In the last post, I had mentioned my research whitepaper titled “Preparing for Innovation: Understanding How IT Organizational Change Can Help Drive Success with Unified Communications”. If you lead or manage a technology team and haven’t read this paper yet, I’d encourage you to read it. One of the issues that I tackled in this research was…


Voice Mail Preview FAQ (Part 1)

Voice Mail Preview is one of the Exchange 2010 features that’s received a lot of attention. Over the past few months, I’ve received many messages from users who have questions about it. A few questions appeared much more often than others, so I found it, err, convenient to put together a frequently-asked-questions list for Voice…

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