Unified Communications: Is it real and is it for me?

About a month or so ago, I saw the following post on Information Week: http://www.informationweek.com/news/telecom/unified_communications/showArticle.jhtml?articleID=225700490.  I found the article to be enlightening and thought I would post my thoughts regarding some of the items brought out by the article. First, I find that companies really have to understand what their Unified Communications (UC) goals are…

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