Exchange UM: Message Waiting from Another Angle

When I’m not at my desk and someone calls my office number, they often leave me a voice message. Exchange Unified Messaging (UM) ensures that the message is delivered to my Exchange Inbox. If I happen to be logged into my mailbox with Outlook or OWA (Outlook Web App) or some other mail client, I’ll…

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Exchange UM: Protecting your mobile number

Exchange 2010 Unified Messaging (which I’ll call “UM”) has many great features. Rather than describe the features in detail, in the next few postings I’ll try to present some of these features as solutions to problems that most of us face. If, like me, you carry a mobile phone that you use for both personal…

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Exchange UM: Filling a Gap in the World of UC

In a recent article, Blair Pleasant observes that many organizations are taking a long time to reap the potential benefits of Unified Communications. She explains that they see difficulty and expense, whether they (1) upgrade their existing systems to full UC, or (2) try to extend them with systems from other vendors. It’s not hard…

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