Where is the latest PBX compatibility list for Exchange 2010 Unified Messaging?
I had a couple of Exchange 2010 voicemail questions from a school district from northern California replacing Cisco Unity voicemail with Exchange 2010 UM.
Where can I check if my PBX has been tested with Exchange 2010 UM?
We have an updated Telephony Advisor list for Exchange 2010. You can check SIP gateways, TDM PBXes that have been tested as well as SIP PBXes that have been tested with Exchange 2010 Unified Messaging.
To visit Exchange 2010 Telephony Advisor go here.
I have heard Exchange 2010 UM does not work with Cisco Call Manager 5 or higher, true?
No, we have tested Exchange 2010 UM using direct SIP to CCM 5,6, and 7.
How do I upgrade to Exchange 2010 UM from Exchange 2007 UM?
It is a fairly basic process, you install Exchange 2010 UM server into the same dial plan as Exchange 2007 UM, point the SIP gateways or direct SIP PBXes to the new 2010 UM server, migrate mailboxes to 2010, migrate any custom prompt autoattendants, decommission Exchange 2007 UM server.
Exchange 2010 UM supports coexistence as well and will route any Exchange 2007 voicemails to Exchange 2007 UM servers.
More on the UM upgrade process here.
Can I connect multiple PBXes to Exchange 2010 UM and leverage the same dialplan and subscriber access (pilot) number?
Yes, this works and is supported. Here is a list of supported scenarios:
A single dial plan that represents a subset of extensions or all extensions for an organization with one PBX or IP PBX.
A single dial plan that represents a subset of extensions or all extensions for an organization with multiple networked PBXs or IP PBXs.
Multiple dial plans that represent a subset of extensions or all extensions for an organization with one PBX or IP PBX.
Multiple dial plans that represent a subset of extensions or all extensions for an organization with multiple PBXs or IP PBXs.
For more on 2010 dial plans visit here.
Where can I find some good Exchange 2010 UM training?
Training
https://www.microsoft.com/learning/en/us/training/exchange-server.aspx
Virtual Labs
- Configuring Exchange Server 2010 Unified Messaging and OCS 2007 R2 Integration
- Transitioning from Exchange Server 2007 to Exchange Server 2010 (Beta)
- Configuring Exchange Server 2010 Unified Messaging
Free eLearning