OFFICE 365 EXPERT SERIES: SUPPORTING TOP ISSUES
This unique offering is designed specifically for Microsoft Partners to share some of the known issues encountered during O365 migration. This content has been designed in collaboration with Advisory and Support team where we will take a deep dive into the major components, how to proactively take the necessary actions to overcome hurdles and troubleshoot known scenarios. This offering will enable you to deploy and support O365 migration flawlessly and provide a great experience to your end customer.
21st April 2014
Troubleshoot Client Connectivity
12 PM EST 22nd April 2014
Troubleshoot Mail-Flow Issues
12 PM EST 23rd April 2014
Troubleshoot Cutover and Staged Migrations
12 PM EST 24th April 2014
Troubleshoot Hybrid Deployments and Migrations
12 PM EST 25th April 2014
Tools and Diagnostics resources to troubleshoot Office 365 services PM EST
The sessions is designed for Consultants, Deployment Engineers, IT Professional and Support Engineers who primarily works on Office 365 Solutions, Migrations and Administration
DAY WISE
DELIVERY AGENDA
Topic |
Description (Each Session 90 mins) |
|
DAY 1 21 April 2014 |
In this session we will cover different scenarios for client connectivity and discuss on the concepts. We will also take a deep dive in troubleshooting various methods (Outlook, Browser and Mobile) of client connectivity. |
|
DAY 2 22 April 2014 |
In this session we will discuss various scenarios of mail flow. We will also understand how mail flow works in coexistence and what the necessary steps to troubleshoot mail flow issues are. |
|
DAY 3 23 April 2014 |
In this session we will discuss the best practices and how to proactively take necessary steps to avoid the common issues and troubleshoot them that can arise during Cutover and Staged Migrations. |
|
DAY 4 24 April 2014 |
We will discuss the best practices and how to proactively take necessary steps to avoid the common issues and troubleshoot them that can arise during Hybrid Deployments and Migrations. |
|
DAY 5 25 April 2014 |
Tools and Diagnostics resources to troubleshoot Office 365 services |
Here we will discuss and explain the various tools that can be used in different stages of troubleshooting Office 365 services. We will also walkthrough each tool in detail for effective usage. |
Technical Presales and Advisory Services
