After being on the market for a year now, we continue to see widespread customer adoption of Microsoft’s unified communications platform. To highlight these customers, every month the Unified Communications blog will spotlight a specific industry and show how they are benefiting from Microsoft’s software-based approach to unified communications.
This month, we are looking at the telecom industry. Top telecom companies across the globe are experiencing cost savings, time savings and improved productivity with customers, or their own employees, since implementing Microsoft Office Communications Server 2007. Check out some of the case studies below for more details on what each of these telecom companies is doing and how they are benefiting from unified communications. Highlights include:
Portugal Telecom employees saved over 15 hours a month in productivity gains after deploying Office Communications Server.
Irish telecom, eircom estimates time savings of 30 minutes per day per employee using presence technology equates to 1.48 million dollar savings for organization.
By conducting meetings with Microsoft’s unified communications products, webcall GmbH saw a 20% reduction in business travel for meetings.
Global Crossing has seen “immediate and dramatic savings in long distance and audio conferencing costs” since implementing Office Communications Server 2007.
Plan to check back regularly to see what business problems other industries are solving with software-powered unified communications. Enjoy!
The Portugal Telecom Group: “Global Service Provider Employees Save 15 Hours a Month with Seamless Communication”
To check out additional case studies, please visit www.microsoft.com/casestudies