Errors in the ConfigMgr cloudusersync.log

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Are you getting similar errors in the cloudusersync.log to this below:

ERROR: SetLicensedUsers exception System.ServiceModel.FaultException: Fault occurred~~~~Server stack trace: ~~ at System.ServiceModel.Security.IssuanceTokenProviderBase`1.DoNegotiation(TimeSpan timeout)~~ at System.ServiceModel.Security.IssuanceTokenProviderBase`1.GetTokenCore(TimeSpan timeout)~~ at System.IdentityModel.Selectors.SecurityTokenProvider.GetToken(TimeSpan timeout)~~ at System.IdentityModel.Selectors.SecurityTokenProvider.GetToken(TimeSpan timeout)~~ at System.ServiceModel.Security.SecurityProtocol.TryGetSupportingTokens(SecurityProtocolFactory factory, EndpointAddress target, Uri via, Message message, TimeSpan timeout, Boolean isBlockingCall, IList`1& supportingTokens)~~ at System.ServiceModel.Security.TransportSecurityProtocol.SecureOutgoingMessageAtInitiator(Message& message, String actor, TimeSpan timeout)~~ at System.ServiceModel.Security.TransportSecurityProtocol.SecureOutgoingMessage(Message& message, TimeSpan timeout)~~ at System.ServiceModel.Security.SecurityProtocol.SecureOutgoingMessage(Message& message, TimeSpan timeout, SecurityProtocolCorrelationState correlationState)~~ at System.ServiceModel.Channels.SecurityChannelFactory`1.SecurityRequestChannel.Request(Message message, TimeSpan timeout)~~ at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)~~ at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)~~ at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)~~~~Exception rethrown at [0]: ~~ at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)~~ at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)~~ at Microsoft.WindowsIntune.SccmIdsUserSync.Proxy.ISyncIdsUser.SetLicensedUsers(String[] principalNames)~~ at Microsoft.ConfigurationManager.DmpConnector.UserSync.UserSyncServiceClient.SetLicensedUsers(String[] principalNames)~~ $$<SMS_CLOUD_USERSYNC><03-20-2014 11:17:56.232-60><thread=4396 (0x112C)>
ERROR: User delta sync failed with exception: System.ArgumentOutOfRangeException: Index and length must refer to a location within the string.~~Parameter name: length~~ at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy)~~ at Microsoft.ConfigurationManager.DmpConnector.UserSync.UserSyncServiceClient.SetLicensedUsers(String[] principalNames)~~ at Microsoft.ConfigurationManager.DmpConnector.UserSync.CloudUserUpload.AddLicensedUsers(List`1 userPrincipalNames, List`1& notFoundUsers)~~ at Microsoft.ConfigurationManager.DmpConnector.UserSync.ConnectorUserSync.NotifyAccountAddition(DatabaseOperation dbOperations, Dictionary`2 receivedUsers, Boolean sendStatusMessages, Boolean& statusMessagesSent)~~ at Microsoft.ConfigurationManager.DmpConnector.UserSync.ConnectorUserSync.PerformDeltaSync(Boolean sendStatusMessages)~~ $$<SMS_CLOUD_USERSYNC><03-20-2014 11:17:56.239-60><thread=4396 (0x112C)>

Follow these steps:

  • Make sure you have good connectivity to outbound 443 TCP
  • You can test this by opening the LSU URL in Internet Explorer.
  • If a proxy is required, configure that in ConfigMgr 2012.
  • Remove the Intune Connector in ConfigMgr and re-add.

Restart the SMS_EXECUTIVE service afterwards.