[Error number: 0x8024800C] running Windows update


Trent Here,

I recently ran into a problem on some machines that were failing to run windows update. The web service would fail with the following [Error number: 0x8024800C]

 I found several posts related to connection errors between a proxy server and firewall settings however none of these applied to my scenario. Looking at the windowsupdate.log file didn't help much either:

I was able to find the following: http://technet.microsoft.com/en-us/library/cc720442(WS.10).aspx on the Windows Update Agent Result codes

Data Store
0x8024800C WU_E_DS_LOCKTIMEOUTEXPIRED The data store section could not be locked within the allotted time.

So the "Data Store" is actually C:\Windows\SoftwareDistribution\DataStore. Interesting.  http://support.microsoft.com/kb/971058.

The article was not identicle to what I was seeing but gave me some good ideas

***************Resolution***************

From a command line - net stop "Automatic Updates" 

del C:\Windows\SoftwareDistribution\

net start "Automatic Updates" 

After that I simply ran windowsupate again and it worked perfectly.

Trent
CISSP, ITILv3, MCP

This posting is provided "AS IS" with no warranties, and confers no rights. 

 

 

 

Comments (12)

  1. Anonymous says:

    In Windows 7, change "Automatic Updates" to "Windows Updates". I made that minor modification and your tip worked perfectly. Thank you!

  2. trentsh says:

    glad to see this is helping some folks.

  3. Cole says:

    Thank you very much, this fixed my issue on multiple servers!

  4. jesse says:

    Worked as stated thanks!

  5. Denis says:

    Thanks!

    Спасибо!

  6. Mark says:

    Thanks!  Fix worked great on my Win 7×64 laptop.  Should note that it can take extra long to run the updates right after the fix, but that is small price to pay to get things working again.

  7. thomas says:

    This fixed my code 8024800a as well, which microsofts self repair tools couldn't fix. Thanks a lot.

  8. SH says:

    Thanks a lot, that worked perfectly and safed a lot of time!!

  9. Rajan Thakur says:

    Grate this is ossum 🙂 my issue resolve, am happy thanx a lot dear

  10. Andy says:

    Change that to "Windows Update" (singular) and it worked 🙂

  11. Alan Kelvin says:

    Did what you said, and followed @bendegen tip. Worked like a charm. Thanks a lot.

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