New Troubleshoot SharePoint portal page in the TechNet Wiki

In an effort to consolidate all of the best information about troubleshooting SharePoint 2010 and SharePoint 2013, I recently published the Troubleshoot SharePoint portal page in the TechNet Wiki. This new portal page provides links to: TechNet Wiki articles TechNet library articles Blog posts The SharePoint 2010 Best Practices portal page created and nurtured by…

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Troubleshooting methodology content for SharePoint environments with the new “Claims authentication does not validate user” topic

The Claims authentication does not validate user troubleshooting topic is now available. I see troubleshooting content as falling into two categories: break-fix and troubleshooting methodology. Break-fix troubleshooting content is designed to fix a known problem based on a specific configuration and symptom. Many Knowledgebase articles fall into this category and the content typically consists of…

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Workaround: SharePoint 2013 Preview prerequisite installer doesn’t install the Microsoft SQL Server 2008 R2 SP1 Native Client

If you install SharePoint 2013 Preview by running the prerequisite installer (Microsoft SharePoint Products Preparation Tool) and you see this line in the log file: Error: The tool was unable to install Microsoft SQL Server 2008 R2 SP1 Native Client. Use these steps to work around the problem: Go to http://go.microsoft.com/fwlink/p/?LinkId=262370 and manually download and…

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Fabulous SQL Server connection troubleshooting article in the TechNet Wiki!

Check out How to Troubleshoot Connecting to the SQL Server Database Engine in the TechNet Wiki. Author Rick Byman takes you step-by-step though the troubleshooting process when you get the “Connect to Server” error. I strongly encourage you to bookmark this article and use it for the next time you see this type of error….

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Excel Services 2010 Data Refresh Flowchart: What is going on behind the scenes

Correctly configuring the data refresh in Excel Services in Microsoft SharePoint Server 2010 can be challenging.  You need to make sure that Excel Services data is available to only those authorized while ensuring an incident free refresh of the data when opening a workbook. It is helpful to know what is going on behind the…

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Troubleshooting resources for SharePoint Server 2010

This post provides tools, techniques, and links to other resources that can assist you in troubleshooting issues you might encounter with SharePoint Server 2010. Universal Logging System (ULS) logs One of the most helpful tools for troubleshooting problems with SharePoint Server 2010 is the Universal Logging System (ULS) logs. You can use data from the…


Troubleshooting SharePoint configuration error: Cannot connect to database master at server_name

Hello everyone. I’m Reagan Templin, a new writer on the SharePoint Server IT Pro team. Recently I’ve been working on getting my test environment set up with SharePoint Server 2010 for the first time. I have my SQL Server computer separate from my SharePoint Server computer, and as I ran the SharePoint Products Configuration Wizard,…

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PerformancePoint Services troubleshooting

I am Norm Warren, an IT Pro writer for business intelligence tools in SharePoint 2010 Products. I want to share common troubleshooting tips for PerformancePoint Services. TechNet articles and trusted blog posts are valuable sources of information on these subjects, for example: Set up and configure PerformancePoint Services (step-by-step), which will also point you to other…

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Search administration reports in SharePoint Server 2010

SharePoint Server 2010 offers a new health monitoring feature: search administration reports. These provide crawl and query data to help you find and diagnose possible performance issues with your search system. There are three types of search administration reports: Basic search administration reports, which show high-level monitoring data aggregated from all components for the selected search…


New and updated content deployment topics address customer pain points

Escalation Engineer Stefan Goßner posted Content Deployment – Best Practices on his blog. We have now incorporated this information into the following TechNet library articles:   ·         Determine sites and subsites  ·         Plan content deployment ·         Administer content deployment ·         Configure content deployment settings ·         Administer content deployment paths and jobs ·         Create a new content…

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