Happy IT Pro Holidays: Microsoft gives free-as-in-beer tech support

The new www.answerdesk.com service offers free support 24/7/365 with the option to upgrade to paid support right there if the free session does not suffice. * *Currently for English-speaking customers, however some Answer Techs do speak other languages, and you can filter/select those ones if you wish. What’s not to like? This is your get-out-of-tech-support-to-my-friends-and-family-jail-free…

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Warning: Adobe Reader Zero-day Attacks NOW

“As always, be vigilant when opening any PDF attachments in unsolicited emails.” Headsup that Symantec today issued a warning of Adobe Reader Zero-day being exploited in the wild. Go smack your users and remind them what happens when you open attachments that drop backdoors on the system.

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How to Fix a Corrupted Hyper-V VHD File

Symptoms and error messages for corrupted Hyper-V VHD files are numerous, from the VM refusing to start, to failures to attach the VHD with messages like “Failed to open attachment ‘C:\ directory \MyVHD.vhd’. Error: ‘The file or directory is corrupted and unreadable.’” There are many possible causes why your VHD may become corrupted. It is…

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Free-as-in-beer IT Pro Training – Hyper-V, Clustering and Private Cloud

For freee training on Failover Clustering with Hyper-V: Designing a Highly-Available Infrastructure for the Private Cloud Register here: http://mctreadiness.com/MicrosoftCareerConferenceRegistration.aspx?pid=287  Here’s what is covered: Introduction to Clustering – basics of Windows Server 2008 R2 Failover Clustering Hyper-V High-Availability – best practices, tips and tricks to provide VM high-availability and mobility Private Cloud High-Availability –  integration from SCVMM (2008 R2…

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Fixing Errors 0x0000001 and Stop 0x0000001a in Hyper-V

We have seen a decline in support cases from Hyper-V customers reporting issues that involve the error message “0x0000001” and “Stop 0x0000001a since the release of SP1 for Windows Server Hyper-V R2. Our advice for Hyper-V users, the solution is to install SP1. This TechNet Wiki article tells you How to Install and Manage Hyper-V Server 2008…

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The Non-Invisible Ninja – Ed Price

Ninjas in lore specialize in not being seen.  However, here is a group of community supporters inside Microsoft who are building community around the the TechNet wiki. Inside Microsoft, the employees working on this are called TechNet Ninjas. They are not so much into the hiding.  They have a blog. One of the most prolific*…

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Just the Diff’s Ma’am

IT Pros have longed asked for a way to understand “what changed in this information that you just updated”? A change log. The diffs. On the TechNet Wiki you can see this by using the History tab. Example, we just updated the Hyper-V: Update List for Windows Server 2008 R2. It us around 2k words,…

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Learn Windows PowerShell 3.0 Now

I am reading a great book for IT Pros who want to learn PowerShell: Learn Windows PowerShell in a Month of Lunches. Why do I have PowerShell on the brain right now? Don puts it this way: “…your choice is, Learn PowerShell,  or would you like fries with that?” The book is excellent for IT…

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Impatient IT Pros Guide to the New Stuff in Windows Server 8 Hyper-V

Ned Pyle has a comprehensive blog post that guides you through the important new stuff revealed at BUILD for IT Pros in Windows Server 8. Go read his blog post Windows 8 for the IT Pro: The New Plumbing. If, like me, you want to start your reading with the Hyper-V stuff, here is the…

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Impatient Hyper-V IT Pros Guide to Windows Server 8 Demos

At the Build conference Windows Server 8 demo, Bill Laing crammed 7 demos into his session. Here’s the skip-to guide (all times are *ish*): VM Scale skip to timecode 7:00 Guest NUMA-8:00 Virtual SAN – 9:00 Live Migration of VM without shared storage/SAN/Clustering – 11:00 Network stuff (tasty) – 14:00 Virtual Switch (teaser) – 26:00…

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