Happy IT Pro Holidays: Microsoft gives free-as-in-beer tech support

The new www.answerdesk.com service offers free support 24/7/365 with the option to upgrade to paid support right there if the free session does not suffice. * *Currently for English-speaking customers, however some Answer Techs do speak other languages, and you can filter/select those ones if you wish. What’s not to like? This is your get-out-of-tech-support-to-my-friends-and-family-jail-free…


Warning: Adobe Reader Zero-day Attacks NOW

“As always, be vigilant when opening any PDF attachments in unsolicited emails.” Headsup that Symantec today issued a warning of Adobe Reader Zero-day being exploited in the wild. Go smack your users and remind them what happens when you open attachments that drop backdoors on the system.


How to Fix a Corrupted Hyper-V VHD File

Symptoms and error messages for corrupted Hyper-V VHD files are numerous, from the VM refusing to start, to failures to attach the VHD with messages like “Failed to open attachment ‘C:\ directory \MyVHD.vhd’. Error: ‘The file or directory is corrupted and unreadable.’” There are many possible causes why your VHD may become corrupted. It is…


Free-as-in-beer IT Pro Training – Hyper-V, Clustering and Private Cloud

For freee training on Failover Clustering with Hyper-V: Designing a Highly-Available Infrastructure for the Private Cloud Register here: http://mctreadiness.com/MicrosoftCareerConferenceRegistration.aspx?pid=287  Here’s what is covered: Introduction to Clustering – basics of Windows Server 2008 R2 Failover Clustering Hyper-V High-Availability – best practices, tips and tricks to provide VM high-availability and mobility Private Cloud High-Availability –  integration from SCVMM (2008 R2…