Whither Wiki? Troubleshooting content on the TechNet Wiki (Beta)

One of the things a wiki should enable is great collaboration on troubleshooting. This kind of content greatly profits from many perspectives and contributors. The TechNet Wiki (Beta) also supports useful things not available in the TN/MSND library troubleshooting topics, like video, screenshots and scripts. Want to contribute? Start your own troubleshooting topic, …or help…


SBS Router Setup Community Content

Colleague Jim Holtzman is doing a very interesting (and helpful) thing over on the TechNet Wiki. Typically, when you look on TechNet or MSND for something like router (or any hardware really) setup instructions, you find an article that aims to serve the widest possible audience, and therefore does not go into depth on any…


The future is already here. It’s just not very evenly distributed…

…saith Wm.Gibson. The future of IT Pro documentation is here – colleague Jim Holtzman shows you how to setup your Windows Home Server router on the TechNet wiki. What’s especially fabulous about this article? 8 Different OEM routers are detailed, and anyone can add to it! One URL, all OEM router setup instructions, with and…


Just the diffs. Finally!!

When you use the RSS Feed for a TechNet Wiki article, on change you get an email notification with a link to the article history. Clicking this link allows you to quickly go straight to what changed and make a judgment about any action you might need to take.   Additions are highlighted in green,…


Understanding Hyper-V Backup

Great buzz around Soumya’s TechEd preso Hyper-V Backup Deep Dive: A Look Under the Hood. Check it out. Click the image to play the presentation.  


TechNet Goes all customer service-y

TechNet has launched a beta on the MS Connect site that allows you the “early adopter experience” that you have enjoyed for products, only this time it is for content/TechNet.   Join the fun. Make yourself heard. NOTE: Windows Live ID and Connect user account required.


Customer Feedback Requested: Canonical Topic TOC

Please check out a proposed new innovation for IT Pro content “Customer Feedback Requested: Canonical Topic TOC” at: http://social.technet.microsoft.com/wiki/contents/articles/customer-feedback-requested-canonical-topic-toc.aspx We’d like to know your reaction and feedback. What’s missing from the table of contents (TOC)? We’re proposing a new type of TN topic specific type of topic would be written for a Server Role and…


How to Monitor TNWIKI Content

There is a wiki how-to to topic on tools you can combine to help you stay on top of wiki content of interest: http://social.technet.microsoft.com/wiki/contents/articles/wiki-how-to-monitor-content.aspx. To example, you can “subscribe” to a wiki topic using email, and when the topic is changed you get an email that looks like this: Now there is an RSS feed…


TechEd 2010 Foodgasm

One of the more pleasant lunches I’ve had in a long time – cochon muffalleta at cochon swinebar 3 blocks from the NOLA convention center where my TechEd mates are complaining about no-protein breakfasts and long meal lines. Best mufalleta evah! Bonus points – ++Good handmade spicy cucumber pickle spear.   Conventioneers – 3 blocks…


Making Breakfast

Toasters are in the air today. I had two separate conversations about toasters with attendees at TechEd 2010. I’m paraphrasing: 1: “Look, just because you skillfully operate a toaster, doesn’t necessarily mean you can make breakfast" "Making breakfast" calls for a number of integrated skills, of which "operating toaster V.N" is only one. Concentrate all…