My colleague put the following together to answer a customer question, passing it on to you.
VMM Help, which is posted in the VMM TechNet Library (http://technet.microsoft.com/en-us/library/bb740766.aspx), contains several good sources of information for administering virtual machine self-service:
About Virtual Machine Self-Service:http://technet.microsoft.com/en-us/library/bb740785.aspx - Provides a conceptual overview.
About Self-Service Policies:http://technet.microsoft.com/en-us/library/bb740909.aspx - Gives a detailed description of the components of a self-service policy.
How to Set Up Virtual Machine Self-Service:http://technet.microsoft.com/en-us/library/bb740803.aspx - Provides an overview of all tasks involved in setting up virtual machine self-service and links to a detailed procedure for configuring self-service policies.
How to Troubleshoot a User Session on the VMM Self-Service Portal:http://technet.microsoft.com/en-us/library/bb740815.aspx - Tells how to access the Self-Service Portal as an administrator in order to see and manage the virtual machines as a specific self-service user would view them.