IT Pros want quick, accurate answers to technical questions, I think they'll use online communities as free tech support. MSDN Forums Beta is now available at http://forums.microsoft.com/msdn for the dev side of the house. Should Microsoft offer a version of this service aimed at IT Pros on TechNet?
Go check out the forums, and try posting (passport auth required) on this thread so the PTB can track your feedback <http://forums.microsoft.com/msdn/ShowPost.aspx?PostID=801>
I'll make sure comments on this post get rolled in with comments on that thread and get to the PTB.