Three New MOF Operations Management Reviews released http://www.microsoft.com/technet/itsolutions/cits/mo/mof/omr/default.mspx
- The Change Initiation Review OMR guidance provides best practices for synchronizing the planning of development and/or deployment projects with the MOF Change Management process.
- The SLA Review OMR provides guidance and best practices for the creation and maintenance of service level agreements, ensuring the delivery of required levels of IT performance to support business and IT functions.
- The Operations Review OMR sets the context for ongoing review, analysis, and enhancement of operations processes, supporting the MOF principles of continuous service improvement.
MOF site on TechNet http://www.microsoft.com/mof
Also check out the Service Monitoring Solution Accelerators
The Core Infrastructure Solutions group, includes three components: MOF, WSSRA, and MSM.
Microsoft Operations Framework (MOF) provides guidance that enables organizations to achieve mission-critical system reliability, availability, supportability, and manageability of Microsoft products and technologies. It addresses the people, process, technology, and management issues pertaining to complex, distributed, heterogeneous IT environments. For more information, see MOF.
Windows Server System Reference Architecture (WSSRA) provides enterprise-class architectural blueprints and implementation guidance that have been tested and proven in the lab with hardware and software partners. WSSRA explains the process to follow and decisions to make to ensure that the infrastructure an organization deploys matches its business needs, tolerance for risk, and technical design goals. For more information, see WSSRA.
Microsoft Solutions for Management (MSM) helps organizations achieve operational excellence. Through a combination of technologies, partner offerings, best practices, and training opportunities, organizations can improve service, reliability, availability, and security while lowering total cost of ownership. For more information see MSM.