PIC: How one simple underscore can throw everything into a fit

We recently had 2 customers encounter a very painful and labor intesive process working through issues with failed PIC configurations. Turns out they had an underscore in their pool names, you know something like – lcs_pool.domain.com. So there shouldn’t be a problem right? I mean the OS didn’t stop me, the LCS setup didn’t stop…

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LCS/OCS PIC: Provider details and troubleshooting

For those of you that have deployed LCS/OCS and are now working on your PIC (Public Internet Connectivity) setup, you may want to know what we will be asking you to provide for a reported problem. We are still working on this information so you might see it change based on input from us and…