Lync 2013 Persistent Chat – Group Chat done right

I have worked with Group Chat for some time and it was always a love/hate affair. What the product offered was well understood and when used right helped reduce the need for email. The downside was the solution was difficult to install and manage (this is being polite <grin>). The release of Lync 2013 is…

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Lync Group Chat video for NASCAR use with Hendrick Motor Sports

There are times in a support engineer’s life when fortune smiles down on you. My colleague Terry Lyons had a support issue come in for Hendrick Motor Sports with Group Chat and realizing they were just up the road in Concord in the event a site visit was required. Now I was fortunate enough to…

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Workaround to Broadcast a Story in Group Chat

A customer requested the ability to broadcast a story in the Group Chat client and that is not option in the menu’s, however as the old saying goes – It’s not what you know but who you know and I know David Moy, a guy who knows Group Chat real well   The screen shots…

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Lync 2010 Group Chat Stress in Adoption and Training Kit

Group Chat Stress has released as part new tools within the Adoption and Training Kit. http://lync.microsoft.com/Adoption-and-Training-Kit/tools-and-apps/Pages/Group-Chat-Stress-Tool.aspx  You can use the Group Chat Stress package to help verify your Microsoft Lync Server 2010 and Microsoft Lync Server 2010 Group Chat hardware deployment. Group Chat Stress is made up of two applications: Group Chat Stress Tool, a UI…

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Upcoming Group Chat client/server support matrix

As customers were beginning to upgrade OCS 2007 R2 deployments with Lync, the question of support for Group Chat showed that what was originally thought to be a simple answer required a more complex matrix to illustrate. After conferring with the appropriate teams, this is the verbiage and table we submitted for inclusion in the…

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Changing Group Chat message and story size limits–unsupported table modification

Posts like this always give me concern because in the effort to be helpful I am providing information that we don’t support doing – direct table modification in SQL. Just because you have a lab topology to play with is no excuse to not properly backup the database or the use of virtual machine options…

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Group Chat Client Logging

The R2 Group Chat client defaults to a very verbose logging level. While logging enabled as a default can be helpful when first rolling the solution out and catching unexpected errors, it doesn’t help when it impacts the client performance.  As the result of a customer visit with this issue, a member of their own…

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Group Chat Presence Polling (R2)

We are working on a new blog post for NextHop on monitoring an OCS 2007 R2 deployment with Group Chat. One thing I wanted to put here was an illustration of the behaviors with the # of clients, the number of contacts or channel members and the impact of multiple open channels, you knew you…

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Group Chat Install With Visual C++ 2008 SP1

For those of you with Visual C++ 2008 SP1, you might encounter an issue installing Group Chat which turns out to be an issue in which Group Chat is explicitly looking for Visual C++ 2008 during setup. NOTE: Once we release a Service Pack, you may see people use the notation of SP0 which can…

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OCS 2007 R2 Group Chat–SIOPS?

Has the term SIOPs (Standard Input Output Panels) been mentioned in regards to Group Chat and you wondered what they were only to find that an Internet search turns up links saying it isn’t supported? They were not supported when Group Chat released but added later and when the documentation was published the term SIOP…

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