Lync Online Dedicated, what does that mean?

Having been in my new role for just under two months I feel I have come to understand better what the dedicated offering is and will share for those that may have wondered. I am focusing on Lync as I work in this area but I believe that this could apply to Exchange and to…

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Ultimate Voice Promotion

I became aware of this promotion due to following Chris Norman on Twitter @VoipNorm where he tweeted a blog post http://voipnorm.blogspot.com/2011/11/ultimate-voice-career-promotion.html    As part of advertising this I received a direct email asking why this was restricted to the US and how a UK person could participate in the technical portion. The promotion aspect is…

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Even Dilbert gets Lync!

Check out the December 9, 2011 Dilbert cartoon!  

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Little tidbit on the R2 IM Only and No Voice text in 2415902

There was a question today on the behavior with the update in http://support.microsoft.com/kb/2415902 which adds further text to the presence states for IM Only and No Voice. The question is why are the text phrases different and the reason is we are using “positive/negative” phrasing of capabilities.  If you are Available, we indicate the possible…

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Lync and OCS with PIC during December holiday season

PIC, the ability to IM between OCS/Lync with AOL, MSN/Hotmail/Live and Yahoo! is a great feature but during December each year any problem customers face hit one additional hurdle – Datacenter Lockdowns. The purpose of a lockdown is to bring stability for business or holiday reasons, which means folks take vacation. Here in lies a…

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New role with Lync Online Dedicated #lync_d

Just a quick professional update – I recently started a new role with Lync Online for our dedicated offering as an Operations Manager. I have worked with this technology since LCS 2003 and am excited about this new role focusing on our online offering and the challenges faced there. I started Nov 1, 2011 so…

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The Lync contact card shows me what time it is for you

This just proves that even being in the group that builds and owns the product you can still stumble across a cool feature. The contact card not only displays the persons time zone but what time it is there. This is certainly helpful the more you work with peers in international time zones. Here is…

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Who is configured for OCS and Lync Federation?

While Microsoft maintains a list internally, we do not publish the company names that we federate with directly using OCS and Lync. Matt Landis has this blog post where he is gathering that data for those interested. Thanks Julian for the comment with other site – http://lyncdirectory.com TomL LCSKid

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Lync for Mac failing to sign in

October 21 – Microsoft Lync for Mac 2011 client update released today This update addresses two known issues: Lync for Mac sign-in into Office 365 Installation of Mac OS X Lion 10.7.2 causes Lync for Mac to become inoperable The Lync for Mac client is supported with Office 365 however we have an issue under…

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Lync for Mac and possible password issue with special characters

We had a report among some of our internal users of sign-in failures. Based on the log with numerous NTLM authentication failures that there is possibly an issue/bug with special characters in the password. This user reported the use of (¥) which works on the Windows Lync client. We also are hearing for Office365 and…

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