Lync for Mac reports the + as Character not valid in Phone tab


A customer asked me to test this behavior and sure enough when using the Phone tab, if you try to type the + sign it is reported as Character not valid. If you type too fast and add digits the error goes away yet the number won’t be dialed.

While waiting to hear a response on whether this is a known issue, another peer (Steve) shared a few workarounds which I thought were quite good

1. Terminal.app command – open ‘tel:+1425 <–finish typing a legitimate number

2. Want to type the + then switch to the Contacts tab

3. Want to use the phone tab then use the international digit string – 0111425 <– finish typing a legitimate number

I would guess I didn’t experience this earlier as I clicked on contact names and chose call or I was on the Contacts tab which worked.

Enjoy

TomL LCSKid with help

Comments (1)

  1. Anonymous says:

    solve my problem,

    thank you