How to present PPT from Lync for Mac

So you or a team member has a Mac and is using the Lync for Mac client and now they want to explore their sharing options. Start with the feature comparison chart here: http://technet.microsoft.com/en-us/library/gg425836.aspx  You will notice they can’t present a PowerPoint but turns out there is a workaround, and like all workarounds isn’t perfect…


Tracking the devices that work with Lync for Mac 2011

The Lync for Mac 2011 client has RTM’ed and I am seeing tweets that it is now on the Volume License site as well. With this new release supporting voice and meetings in one client, the topic of supported devices has come up. Read this blog post to find the current situation. Having a MacBook…


Lync Group Chat video for NASCAR use with Hendrick Motor Sports

There are times in a support engineer’s life when fortune smiles down on you. My colleague Terry Lyons had a support issue come in for Hendrick Motor Sports with Group Chat and realizing they were just up the road in Concord in the event a site visit was required. Now I was fortunate enough to…


Lync Voice Training so painful you appreciate it

I was fortunate to be in the local office on Monday to learn of an advanced voice training class for the support teams being delivered Tuesday – Thursday. For the comments about availability externally for partners, the Microsoft Certified Master course would be the only current available course. I’ll see if anything can be done about this…

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Office for Mac 2011 (Communicator) on MacOS 10.7 (Lion)

As noted in the comment (thank you) the update is here – http://support.microsoft.com/kb/2587147 With the recent release of MacOS 10.7 Lion customers are experiencing issues with Office for Mac 2011 including Communicator for Mac 2011. For those new to the client, be advised that this is considered to be the R2 client which is supported…

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OT: Enabling “Write” ability to a USB drive on Mac OS X 10.6

July 11 Edit – After doing the steps below and talking with a friend, it seems that this was not such a great idea and so I opted instead to format the USB drive as exFAT which Snow Leopard supports natively for Read Write without any extra changes and supported trumps any workaround in my…


Migrating your Mediation Servers to Lync Failing

The following comes from a prior colleague of mine when we supported Windows Networking and LCS, Steve Hahn now working with CPCC. I modified the details to exclude IP, Domain and User information.  February 16 2012, Steve shared an update on this configuration. Since you now can have multiple valid PSTN gateways defined now on…


Workaround to Broadcast a Story in Group Chat

A customer requested the ability to broadcast a story in the Group Chat client and that is not option in the menu’s, however as the old saying goes – It’s not what you know but who you know and I know David Moy, a guy who knows Group Chat real well   The screen shots…


Lync 2010 Group Chat Stress in Adoption and Training Kit

Group Chat Stress has released as part new tools within the Adoption and Training Kit. http://lync.microsoft.com/Adoption-and-Training-Kit/tools-and-apps/Pages/Group-Chat-Stress-Tool.aspx  You can use the Group Chat Stress package to help verify your Microsoft Lync Server 2010 and Microsoft Lync Server 2010 Group Chat hardware deployment. Group Chat Stress is made up of two applications: Group Chat Stress Tool, a UI…

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OT: Quiet for a while, new baby!

We welcomed our 4th child Ethan (third son) to the family which means the blog and twitter accounts will be quiet for about 1 month.

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