Voice, Video, IM at home and work

Supporting customers on technology and using technology are very different. With the changes in Unified Communications though that line is beginning to blur. I am thoroughly excited about what is in store for the 2007 product release in the area of conferencing and voice technologies (for those running Exchange 2000 Conferencing, you have waited a…

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How do I determine what I post?

Determining my posts – The complexity of an issue and how much information can be shared to shed light on a subject. For example I have a customer issue with phone normalization. What looks like an easy post starts to be come complex with ABS and Communicator both being factors. With that customer issue I…

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Error 0x800700005 unable to open server certificate store

The above error was reported by a customer from his Access Proxy. The first thought was locked down permissions on the server to the certificate store but that was not the case.  For this customer issue they were using a domain service account instead of the local service account. Specifically – the Access Proxy was running…

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December TAP Summit for OCS 2007

Mu Han has our most recent post on the UC blog regarding the Private Beta for OCS 2007. I was one of the 10 beta team members at the event this past week in Bellevue. Our job was to assist with proctoring of the labs and overall I believe they were successful. We had one…

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