Technet Spotlight On Demand Video - Paul Butterworth - Systems Center Service Manager overview

  • Article

This session provides an overview of how Service Manager (Codename: "Service Desk") integrates across the System Center suite of products to provide automation of MOF/ITIL based best practices. Topics covered include the out-of-the-box solutions, System Center integrations, and high-level over view of technology components like workflow, forms and the CMDB.

https://www.microsoft.com/emea/spotlight/sessionh.aspx?videoid=579