(Cloud) Tip of the Day: Activate users after syncing to Azure AD

  • Article

Today’s Tip…

Syncing to Azure Active Directory does not automatically grant users access to services provided by Office 365, Intune, or other Microsoft Online Services.

For example…

  • You may wonder why a user is not in the Global Address List (GAL) after syncing users. In order for users to show up in the Global Address List, they must be mail-enabled. This means an Exchange Online license must be assigned to the user. Once a Exchange Online license is assigned to the user, the they will properly be mail-enabled.
  • If you want the user to access a SharePoint site, even though you can assign permissions from within the SharePoint site, you still need to assign them a SharePoint Online License.
  • If the user wants to use Lync, you must assign that user a Lync Online license.

The above is just a small list of examples.

Here is a more complete list of what services are available where you may need to assign a license in order for the user to access a feature in the service…

  • Exchange Online
  • SharePoint Online
  • Lync Online
  • Yammer
  • Power BI
  • Office Pro Plus
  • Visio Pro
  • Project Online
  • Project Pro
  • Intune/Mobile Device Management
  • Dynamics CRM Online
  • Office Online
  • Azure AD

Be familiar with how licenses impact your service which you support.

Best Regards from the Tip of the Day Team!