(Cloud) Tip of the Day: Activate users after syncing to Azure AD


Today’s Tip…

Syncing to Azure Active Directory does not automatically grant users access to services provided by Office 365, Intune, or other Microsoft Online Services.

For example…

  • You may wonder why a user is not in the Global Address List (GAL) after syncing users. In order for users to show up in the Global Address List, they must be mail-enabled. This means an Exchange Online license must be assigned to the user. Once a Exchange Online license is assigned to the user, the they will properly be mail-enabled.
  • If you want the user to access a SharePoint site, even though you can assign permissions from within the SharePoint site, you still need to assign them a SharePoint Online License.
  • If the user wants to use Lync, you must assign that user a Lync Online license.

The above is just a small list of examples.

Here is a more complete list of what services are available where you may need to assign a license in order for the user to access a feature in the service…

  • Exchange Online
  • SharePoint Online
  • Lync Online
  • Yammer
  • Power BI
  • Office Pro Plus
  • Visio Pro
  • Project Online
  • Project Pro
  • Intune/Mobile Device Management
  • Dynamics CRM Online
  • Office Online
  • Azure AD

Be familiar with how licenses impact your service which you support.

Best Regards from the Tip of the Day Team!


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