Syncing to Azure Active Directory does not automatically grant users access to services provided by Office 365, Intune, or other Microsoft Online Services.
- You may wonder why a user is not in the Global Address List (GAL) after syncing users. In order for users to show up in the Global Address List, they must be mail-enabled. This means an Exchange Online license must be assigned to the user. Once a Exchange Online license is assigned to the user, the they will properly be mail-enabled.
- If you want the user to access a SharePoint site, even though you can assign permissions from within the SharePoint site, you still need to assign them a SharePoint Online License.
- If the user wants to use Lync, you must assign that user a Lync Online license.
The above is just a small list of examples.
Here is a more complete list of what services are available where you may need to assign a license in order for the user to access a feature in the service…
- Exchange Online
- SharePoint Online
- Lync Online
- Power BI
- Office Pro Plus
- Visio Pro
- Project Online
- Project Pro
- Intune/Mobile Device Management
- Dynamics CRM Online
- Office Online
- Azure AD
Be familiar with how licenses impact your service which you support.
Best Regards from the Tip of the Day Team!