Office 365: Directory synchronization and object attributes…

For many Office 365 customers directory synchronization is the primary method of populating their Office 365 tenant with users, groups, and contacts.  The directory synchronization process allows for the centralized management of these objects.   In the service customers taking advantage of Exchange Online through Office 365 actually have two directory representations.  Objects managed with…

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Exchange / Office 365: Have a centralized mailbox for application processing with individual customer SMTP addresses

Customers may implement CRM applications that track customer interactions.  In some instances the CRM applications are configured to archive and record email transactions that are sent to and from customer service representatives.    I recently worked with a customer that has their CRM application configured to monitor a centralized mailbox.  When a new organization was…

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Exchange 2010 / Exchange 2013: Attempting to mount a new database results invalidOperationException

In Exchange 2010 and Exchange 2013 the process of mounting a database has changed since Exchange 2007.  In versions prior to Exchange 2010 the Information Store process on a server was solely responsible for tracking the creation of mailbox databases and performing mount and dismount operations.   In Exchange 2010 and newer the Active Manager…

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