Error when accesing the Analysis folder in the SCSM Console

After making changes to the user roles, some of the users started to complain about an error when accessing the Analysis Library folder in the Reporting wunderbar.   The first part of the error is  cryptic as: Application: Service Manager Console Application Version: 7.5.1561.0 Severity: Error Message: Failed to retrieve the default task for the…


Blank User Role name and description in the SCSM console

If you have a SCSM 2010 environment where you are using localised consoles and not only the English one, you will most likely come across this little problem: US Console Danish Console If you run a SQL Query against the Userrole and LocalizedText tables you get the following output: So why are the User roles not…