Dell Equallogic MP v.4.1 – Not supported on Clustered RMS

I was working with the Dell Equallogic Management pack, v.4.1 and had problems getting it to discover the SAN ifself. The customer had installed the DLL-Helper utility on both of the nodes on the RMS-Cluster and in the log we found the following: Discovery data couldn’t be inserted to the database. This could have happened because…


Incident reports failing with – Query execution failed for dataset ‘RelatedCIs’.

I ran into a funny problem the other day when working with the SCSM Incident reports. The reports all ran fine, but when we wanted to drill furter down we got the following error: Query execution failed for dataset ‘RelatedCIs’. (rsErrorExecutingCommand) I tried to run the report directly on the SSRS server and got little…


Automatically close incidents after x number of days

I had a request from a customer that the would like a workflow to close all resolved incidents, 7 days after they were resolved. Several solutions exists on the internet, but I think this one is the most simple. First you need to install the SCSM Powershell Cmdlets, as it includes a cmdlet called Get-SCSMIncident…


Cumulative Update 5 for System Center Operations Manager 2007 R2 is released

On the 5th of August 2011 we released Cumulative Update 5 for System Center Operations Manager 2007 R2.  Cumulative Update 5 for Operations Manager 2007 R2 resolves the following issues: Restart of non-Operations Manager services when the agent is updated. Updated ACS reports. TCP Port Probe incorrectly reports negative ping latency. MissingEvent Manual Reset Monitor…


Blank User Role name and description in the SCSM console

If you have a SCSM 2010 environment where you are using localised consoles and not only the English one, you will most likely come across this little problem: US Console Danish Console If you run a SQL Query against the Userrole and LocalizedText tables you get the following output: So why are the User roles not…


System Center Operations Manager 2007 R2 Cumulative Update 4 released

Today we finally released the Cumulative update 4 for Operations Manager 2007 R2. Cumulative Update 4 resolves the following issues: The Performance and Resource Optimization (PRO) Tips feature does not function correctly after you install Cumulative Update 3 for SCOM 2007 R2. The Alert view does not work correctly when the source of an alert contains…