Watch demoes of Cased Dimensions suite of solutions

Cased Dimensions are one of the Companies in the market, that creates valuable add-ons for Service Manager. Recently they published a series of videos, that demonstrates their different solutions capabilities. I would recommend you to have a look at one or more of these videos, to learn what they have to offer: http://www.caseddimensions.com/scsm_self_service_portal/ http://www.caseddimensions.com/scsm_workflow_optimizer/ http://www.caseddimensions.com/scsm_assigned_to_me/ http://www.caseddimensions.com/scsm_sla_management/ http://www.caseddimensions.com/scsm_list_to_assignee/…


Support and roadmap for CSPP, IT GRC, and AAW

I've written a blog post about the future support and roadmap for the CSPP, GRC and AAW, as there a some confusion and questions around these. Read the blog post on Service Manager blog: http://blogs.technet.com/b/servicemanager/archive/2014/05/08/support-and-roadmap-for-cspp-it-grc-and-aaw.aspx