Error launching Office applications after January updates

It's been reported that after applying January 2016 update (KB 3114506), customers are experiencing an error on Windows Server 2012 R2 and Windows Server 2008 R2 when trying to launch Office applications such as Excel, Word, PowerPoint and OneDrive for Business. Error Examples: System Error – The program can’t start because davclnt.dll is missing from your computer….


Office documents may error when opened after a Windows 10 upgrade

If you have upgraded from Windows 7 to Windows 10, you may find that some of your Office 2013 documents result in errors when you try to open them in protected view using a Click-to-Run install of Office.  Protected View can occur when opening files from locations that may pose a threat such as Outlook or the…


Microsoft Office error when opening if IE temporary file location is changed or blank

  After editing the Internet Explorer settings via group policy, some users are experiencing errors when trying to launch the Office applications.  ERROR Examples:  "Word could not create the work file. Check the temp environment variable." "Outlook could not create the work file. Check the temp environment variable." Resolution: When editing the group policy, ensure…


Slow saving of Office files to a network server using EFS

      Symptoms If you use the Encrypting File System (EFS) to secure the Temporary Internet Files folder, you will experience slow saving to a server that is capable of supporting encryption but is not configured to do remote encryption. We've had reports of this causing a delay from 45-120 seconds to save a…

Office 2013 reports no internet connectivity with VPN connection

Issue While using a VPN connection with Office 2013, users have reported that they are unable to connect to the internet within Office, causing some Office 2013 functionality not to work as expected. Scenarios we have seen include: 1.   Word 2013 unable to insert online pictures ERROR:  "You need an internet connection to insert online pictures"…