Error launching Office applications after January updates

It's been reported that after applying January 2016 update (KB 3114506), customers are experiencing an error on Windows Server 2012 R2 and Windows Server 2008 R2 when trying to launch Office applications such as Excel, Word, PowerPoint and OneDrive for Business. Error Examples: System Error – The program can’t start because davclnt.dll is missing from your computer….

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Form Controls stop working after December 2014 Updates (Updated March 10, 2015)

For some users, Form Controls (FM20.dll) are no longer working as expected after installing MS14-082 Microsoft Office Security Updates for December 2014. Issues are experienced at times such as when they open files with existing VBA projects using forms controls, try to insert a forms control in to a new worksheet or run third party software that may…


Office documents may error when opened after a Windows 10 upgrade

If you have upgraded from Windows 7 to Windows 10, you may find that some of your Office 2013 documents result in errors when you try to open them in protected view using a Click-to-Run install of Office.  Protected View can occur when opening files from locations that may pose a threat such as Outlook or the…

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Excel 2013 32-bit Performance Articles Released

After you upgrade to Microsoft Office 2013, you experience one or more of the following symptoms: The computer uses more memory when you open multiple Microsoft Excel 2013 files, save Excel files, or make calculations in Excel workbooks. You can no longer open as many Excel workbooks in the same instance as you could before…


Dynamics CRM files do not open in Excel 2013 as expected

If an Excel workbook in XML Spreadsheet format (*.xml) is stored as a UTF-16 Unicode text stream, you may have problems opening it in the expected program when trying to open it through Windows Explorer or Windows Internet Explorer. This problem can occur if you have Office 2013 or an Office 2013 component installed. Example…

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Excel 2013 error connecting to .bism files "The handle is invalid"

After applying May 2014 Cumulative updates for Office 2013 Click-to-Run, an error occurs when refreshing an existing workbook data connection to a .bism file and/or when creating a new connection using a .bism file.   The message received is:  "The following System Error occurred: The handle is invalid"       Note:  This has been found to occur only with Click-to-Run Office 2013 WORKAROUND: Connect…

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Excel print settings do not change when switching printers

    Windows DevMode has a limitation of 32 characters. What this means is that printer names cannot be longer than 32 characters… 31 really.    Why does it matter? When Excel queries the printers, it is given the printer name information from Windows. Windows DevMode is limited by design and will truncate the name…

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Slow saving of Office files to a network server using EFS

      Symptoms If you use the Encrypting File System (EFS) to secure the Temporary Internet Files folder, you will experience slow saving to a server that is capable of supporting encryption but is not configured to do remote encryption. We've had reports of this causing a delay from 45-120 seconds to save a…


Unable to open ISO Strict .xlsx files in Excel for iPad, Mac or iPhone

  When opening an .xlsx file in Excel for iPad, Excel for Mac or Excel for iPhone, you receive an error. ERROR: "The workbook you are trying to open is an ISO Strict file"  – You find this does not happen with all .xlsx files   Cause: The file that will not open was created or…

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Office 2013 reports no internet connectivity with VPN connection

Issue While using a VPN connection with Office 2013, users have reported that they are unable to connect to the internet within Office, causing some Office 2013 functionality not to work as expected. Scenarios we have seen include: 1.   Word 2013 unable to insert online pictures ERROR:  "You need an internet connection to insert online pictures"…

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