“Do you want to download the converter?” when you try to open a file in Excel, Word or PowerPoint KB Article

Hello, this is Laura from the content team from Microsoft. We are seeing a lot of traffic to this KB article, Error message “Do you want to download the converter?” when you try to open a file in Excel, Word or PowerPoint https://support.microsoft.com/en-us/kb/967950 I can’t figure out why this article is getting so many hits, or what…