“Reserved error (-7713)” in Access using linked ODBC tables


Issue:

Historically when Access encountered a connection issue to an ODBC source, you would have to restart Access to reestablish the connection. An update was created to detect lost connections and reestablish them on next use and was released with the MSI update KB 3115501 in May 2017 and included with Office 365 builds starting with build 1611. A product issue has been found with this change which may result in any of the following symptoms.

  • Reserved error (-7713): there is no message for this error
  • The expression on click you entered as the event property setting produced the following error : object invalid or no longer set
  • Controls displaying #name? instead of value
  • Access crash

Status/Resolution:

A fix has been created and is currently available in the following release channels:

Insider / Office Insiders Fast is currently available starting with build (16.0.8424.1000)
Monthly Channel (Targeted) / Office Insiders Slow is currently available starting with build (16.0.8431.2046)
Monthly Channel / Current Channel is currently available starting with build (16.0.8431.2079)
Semi-Annual Channel (Targeted) / First Release Deferred Channel is currently available starting with build (16.0.8201.2158)
Semi-Annual Channel / Deferred Channel is currently available starting with build (16.0.8201.2193)
MSI is currently available starting with September update (https://support.microsoft.com/en-us/help/4011032/september-5-2017-update-for-access-2016-kb4011032)


Comments (3)

  1. Mats57 says:

    Thank you! Great to got the reason to this strange error!

  2. Aleks R says:

    Thank you! After having had to deal with this issue for over 10 months (and by “deal with”, I mean, “use another computer that doesn’t have Office Click-to-Run Current Channel”), I can say that the problem appears to be resolved!
    My new, working, version is 1708, Build 8431.2079.

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