[English] Azure Self-Service Password Reset (SSPR) – How To Update User's Alternate E-mail Address and Mobile Phone Number


Once you activate on Azure the Self-Service Password Reset mechanism for your users, in order to work, they need to have at least one validation method, either by using the alternate e-mail address or a phone number. This information can be updated administratively or each user can update his own data. To achieve that, follow the next steps:

Note: In order to use this functionality user must have an AAD Premium or Basic license assigned.

1 – Go to https://myapps.microsoft.com/

2 – Sign-in with user credentials

3 – Select "profile" tab and click on “Register for Password Reset”

4 – On the “Register for Password Reset” option, select the field that you want to update

5 – Once you update, click on “finish”.


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