Join us for the CRM 360 Virtual Summit

We’re just a week away from the CRM360 Virtual Summit on May 17th, when business groups from around the world will digitally convene to learn how Microsoft Dynamics CRM can help them attract and retain customers, drive productivity and increase the bottom line. For the telecom industry, client service is key, and Microsoft’s Dynamics CRM…

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Management World 2010

Management World was another exciting event for us at Microsoft and we had a busy show.  I’ll give you an overview here so you know what we got up to and then you can follow the links for more specific detail on each area. Firstly, Convergys is adding some great momentum to the news of…

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It’s been an exciting week for Microsoft in telecoms

By Helen Hughes   You’ve no doubt heard that we’ve revealed the Windows Phone 7 Series at Mobile World Congress in Barcelona. The show’s been buzzing with the news ever since and so many people are asking us about it.   The phone has been designed to give customers the best experience by working in…

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Convergys and Microsoft to Offer Service Providers A Billing Solution that Improves the Consumer Experience

  by Terry McGuigan   Today we’re excited to announce that Microsoft and Convergys will partner to deliver a billing and customer care solution aimed at providing service providers with the ability to quickly deploy new offerings to their customers – at a lower cost. The solution – the Convergys Smart Communications Suite – will…

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