“Do you have any Lync 2010 documentation you can send me?”

Lync 2010 is an extremely popular conversation with my customers. Since the question comes up so frequently, I thought the response might be useful to share here as well!

Lync Adoption and Training – This download contains a variety of user education and training resources for Microsoft Lync, including What's New articles and videos, Quick Start Guides, Work Smart Guides, Short Videos, and Training PowerPoint Presentations.

Microsoft Lync 2010 Training – Download the complete package of Microsoft Lync 2010 Training, including Microsoft Lync 2010 Attendant Training, Microsoft Lync 2010 Conferencing and Collaboration Training, Microsoft Lync 2010 Delegate Training, Microsoft Lync 2010 IM and Presence Training, Microsoft Lync 2010 RGS Training & Microsoft Lync 2010 Web App Training

Lync 2010 Quick Start Guides – Microsoft Lync 2010 Quick Start Guides provide quick reference information for commonly used features in Lync 2010.

Lync 2010 What's New Video's & Articles – Lync 2010 What's New Videos and Article, including the following videos: What is Lync; What's New with Lync; What's Amazing with Lync

Lync 2010 Short Videos – Lync 2010 Short Videos provides 15-30 video snippets of the most commonly used features in Lync 2010.

Lync 2010 Work Smart Guides – Lync 2010 Work Smart Guides provide productivity tips and tricks to help you work more productively with Lync 2010.

Lync 2010 Voice & Video Training – This training course covers the following Microsoft Lync 2010 features: Make and Answer a Call, Manage and Forward Calls, Follow up on Missed Calls and Voice Mail, Join a Conference Call, Join or Accept a Video Call.