Office 2010 Tips & Tricks – Be in the Loop with Conversation View

Outlook Conversation View: Make it Work for You

The new Conversation View in Outlook 2010 is one of the most talked-about new features—but how can you get the most out of it? Conversation View is designed to connect relevant information on a topic, allowing you to track email threads without diving into your inbox or other folders to find that elusive first message.


Step by Step:

Use Conversation View to cut down on the volume of emails you view in your inbox. 

Instead of seeing 5 emails stacked on top of one another, and more piling in from different senders on the same topic, Conversation view groups all of those emails together under one heading.

1. Click to read each email, or simply read through the entire chain from the most recent email using the Reading Pane.

Still not feeling it? To turn off Conversation View:

1. Go up to the Ribbon and choose “View”

2. Click on a different icon to change the view

Outlook 2010 defaults to Conversation view for every folder you create, but the click path to change the setting is the same in each folder.

View by Conversation

View by Date



Comments (1)

  1. Scott Dockendorf says:

    The problem in 2010 is that "Conversation View" ALSO sorts by date, so it breaks conversations up into multiple sections.  How can I make it behave like 2007, where it does not break across dates?

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