Troubleshooting and data gathering for WSUS

I was working with the Windows Server Update Services (WSUS) support team a few months back looking for a way that we could help reduce the amount of time it takes to resolve a case as well as reduce the number of incidents we get, and one of the things that was suggested at the… Read more

A quick note on the Windows Server Update Services life cycle

We often get questions about when the support End of Life (EOL) is for a particular piece of software so I thought I’d mention some of the important dates for WSUS in case you were still running any of the older versions. WSUS 2.0 RTM support has already ended. WSUS 2.0 SP1 support ends at… Read more

New and Updated Knowledge Base articles for 10-5 through 10-11

We had four updated Knowledge Base articles for the week – two on Windows Update, one on WSUS and one on Microsoft Update.  Links and titles are below: ======== Windows Update 900936 – Error code 0x8024402C when you try to install updates on Windows Update or Microsoft Update Web sites Published – Updated EN-US Windows… Read more

Clients stop reporting after WSUS 3.0 is upgraded to SP1

Here’s an interesting problem Mike Johnson, one of our top Support Escalation Engineers in the WSUS group found.  If you upgrade to WSUS 3.0 SP1 and notice a problem with your clients then this may be what you’re running into: ======== Problem: After a WSUS 2.0 SP1 or WSUS 3.0 server is upgraded to WSUS… Read more

WSUS: Cannot open the admin console after upgrading to version 3.x

Here’s a cool tip you might be interested in that was sent to me by Joe Tindale, one of our top Support Escalation Engineers working in WSUS: ================= Issue: After upgrading from Windows Server Update Services 2.x to version 3.x you may find that you can no longer open the admin console for WSUS.  When… Read more

WSUS: How to change the location where WSUS stores updates locally

Have you ever found yourself in a situation where the Content volume on your WSUS server is running out of space but you had no idea how to change where the updates are stored locally?  Or maybe the disk where updates are stored fails and the replacement disk uses a new drive letter?  Either way,… Read more

WSUS: Migrating approvals during an update from WSUS 2.0 to WSUS 3.0 SP1

Well, looks like I’ll be first to jump in on our new WSUS Support Team blog with a little tip on how to migrate your existing approvals during an upgrade from WSUS 2.0 to WSUS 3.0 (including WSUS SP1).  I actually got this question the other day and figure that if one person is asking… Read more